Well, if it helps you in any way, those two orders I made were in two different occasions. After the first one I did order from them anew and everything was clean as a whistle, but the second occasion was sometime after and I was truly "unlucky". As a whole, my experience with them spans more than, possibly, 40+ albums and up till those two orders I had no problems. Still, I'd rather order from a place where I'm certain I'll receive what I want safe and sound, thus why I decided to stop ordering from otaku.com. But of course, we're not exempt from it happing anywhere else, though.
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