VGMdb
Go Back   VGMdb Forums > Discussion > Video Game Music Discussion
Register FAQ Calendar Search Today's Posts Mark Forums Read

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old Nov 28, 2011, 11:01 AM
Giga_Force's Avatar
Giga_Force Giga_Force is offline
Member
 
Join Date: Dec 2010
Location: Virginia
Posts: 34
Default Purchases from Directsong.com won't download

I recently bought the Morrowind and Oblivion soundtrack and both get half-way done with the download and it stops. This has happened four or five times now. Is their servers overloaded constantly? I expect to get what I payed for and I put in a work request ticket on their site and I have yet to hear anything. Good thing the Skyrim soundtrack is physical and yet again why digital fails in my book.
Reply With Quote
  #2  
Old Nov 28, 2011, 04:20 PM
PsychoZeke's Avatar
PsychoZeke PsychoZeke is offline
Trusted Editor
 
Join Date: Jun 2008
Location: Sector 2814
Posts: 459
Default

I don't think so. This is cliché, but clear your cookies and try again. Might also be something wrong from their end and not yours.

And don't worry, you'll get what you paid for.
Reply With Quote
  #3  
Old Nov 29, 2011, 05:45 AM
Gigablah's Avatar
Gigablah Gigablah is offline
VGMdb Administrator
 
Join Date: May 2007
Posts: 2,397
Default

Have you tried using a download manager that allows you to resume? Or do they enforce some kind of session management that prevents resuming?
Reply With Quote
  #4  
Old Nov 29, 2011, 06:49 AM
Giga_Force's Avatar
Giga_Force Giga_Force is offline
Member
 
Join Date: Dec 2010
Location: Virginia
Posts: 34
Default

I tried. It always gets to about 50 mb and then it stops. This is my 10th attempt at downloading both. My downloads and uploads are fine elsewhere but at Directsong, it gets halfway and then just stops
Reply With Quote
  #5  
Old Nov 29, 2011, 07:28 AM
PsychoZeke's Avatar
PsychoZeke PsychoZeke is offline
Trusted Editor
 
Join Date: Jun 2008
Location: Sector 2814
Posts: 459
Default

Have you tried with a different browser?

Reboot your computer, too, just in case.

Quote:
Originally Posted by Gigablah View Post
Have you tried using a download manager that allows you to resume? [...]
That could work.
Reply With Quote
  #6  
Old Nov 29, 2011, 10:50 AM
Giga_Force's Avatar
Giga_Force Giga_Force is offline
Member
 
Join Date: Dec 2010
Location: Virginia
Posts: 34
Default

I tried IE, Chrome, Firefox and I tried a download manager that resumes and nothing

EDIT:

Also, this just showed up when I tried to download: Logged Information: Sorry, item limit exceeded and is not available for download... if you suspect an error, please contact us.

I didn't clear my cookies. Sigh
Reply With Quote
  #7  
Old Nov 29, 2011, 12:22 PM
PsychoZeke's Avatar
PsychoZeke PsychoZeke is offline
Trusted Editor
 
Join Date: Jun 2008
Location: Sector 2814
Posts: 459
Default

Quote:
Originally Posted by Ivalice Alliance View Post
[...] if you suspect an error, please contact us.
Certainly. Keep submitting a ticket to get support, or try contacting them through, ds_support@directsong.com.

I'm positive this is a problem coming from their end and not yours, as I previously said.

Last edited by PsychoZeke; Nov 29, 2011 at 01:32 PM.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Where & How download? x0x4 Miscellaneous Discussion 8 Dec 15, 2007 10:43 AM