Dec 19, 2022, 12:07 AM
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Trusted Editor
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Join Date: Sep 2015
Location: Denmark
Posts: 373
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There's been a lot of quality issues with this title, which was addressed first by Austin Wintory himself:
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Hi again everyone. Many thanks to those who left comments. Bandcamp folks have been monitoring this (and the emails they receive via [email protected]) and are taking this very seriously. I am deeply grateful for everyone's candid honesty, but simultaneous patience and understanding. You've every reason to be disappointed and we're taking proactive steps.
There aren't likely to be additional updates until after the New Year, however please know you'll be hearing from Bandcamp directly with updates.
Continue to leave any updates or comments, in particular if your specific concerns aren't being addressed.
Thank you all again for an otherwise amazing year and experience, and stay tuned for some wild adventures in 2023. Wishing you a wondrous end to 2022!
-Austin
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And then later by his Bandcamp rep:
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Hi there,
Suzy from Bandcamp here (again!) reaching out with another update regarding the Austin Wintory vinyl campaign.
We received a string of reports regarding the audio quality of this release, and launched an investigation to determine what had gone wrong. Upon reviewing our remaining stock, we were dismayed to find that a large number displayed a manufacturing defect, which can greatly impact playback. We’re grateful to everyone who shared feedback, photos, and videos, as they helped us to quickly investigate and identify the issue.
We’re working with the plant to re-press fresh, quality records that properly complement this beautiful album. We’ll be getting these turned around as quickly as possible, and we’ll be sending out new discs to every supporter. We’re hoping to have these out by the end of January, but please be aware that shipping may not happen until February.
You do not need to respond to this email to receive your replacement discs. If you’ve contacted us regarding any other issues with your order, please be assured that our support team is already on the case. Otherwise, if you have any questions or need to update your address, you can reply to this message. We’re so sorry for this roadbump, but we’re looking forward to getting you your replacement!
Thanks for your patience,
Suzy
Bandcamp
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The TL;DR is that while these are now out and have shipped there's been so many quality issues with noise that they a redoing the entire run and will send out new copies to backers in the new year.
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