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  #1  
Old Dec 21, 2019, 02:31 AM
Mogman Mogman is offline
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Default Cover upload failed

I keep getting a white screen after uploading this scan. It only happens with this particular file and the other scans were fine.



Album

I use the non javascript version as I can't get its buttons to work for some reason. I use a browser that forked of firefox, so that might be it.

Also I previously uploaded a similar scan as a "Digipack", but I no longer see that option on the upload covers page.
The object in the scan is a sort of case/box with a jewel case on the other side.

Does anyone have an idea what I might be doing wrong?
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  #2  
Old Dec 21, 2019, 06:36 AM
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Secret Squirrel Secret Squirrel is offline
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I think the error message doesn't show on the non-js version, but the image is too large. I reduced the resolution by a factor of 2 and was able to upload it.
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  #3  
Old Dec 21, 2019, 08:24 AM
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nextday nextday is offline
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Might be worth adding a note on the upload page stating that the maximum filesize is 5MB and the maximum width is 5000px. Right now it just gives you error message 500 (internal server error).
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  #4  
Old Dec 21, 2019, 10:05 AM
Mogman Mogman is offline
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Thanks for the help. I just realize my previous additions were all smaller than that. :-)
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  #5  
Old Dec 21, 2019, 11:30 AM
nstz nstz is online now
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Quote:
Originally Posted by nextday View Post
maximum width is 5000px
I've been able to upload images that are greater than 5000px in one dimension previously (example). I think the error is more to do with the total resolution of the image.
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  #6  
Old Dec 21, 2019, 04:51 PM
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Quote:
Originally Posted by nstz View Post
I've been able to upload images that are greater than 5000px in one dimension previously (example). I think the error is more to do with the total resolution of the image.
Huh, I wonder what the limit is set to then. Would be nice to know.
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  #7  
Old Dec 21, 2019, 05:58 PM
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Nisto Nisto is offline
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Perhaps 25,000,000 pixels. Alternatively 26,214,400 pixels (75 MiB if each pixel is stored as 24 bits uncompressed). Those would seem the most logical between the two scans.

Last edited by Nisto; Dec 21, 2019 at 06:21 PM.
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