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  #1  
Old Nov 12, 2020, 08:32 PM
ladatree ladatree is online now
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Default Surugaya “403 Forbidden nginx“

It happened yesterday and has never happened before. Is anyone else getting this error or is there a way to fix it?
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  #2  
Old Nov 13, 2020, 04:11 PM
Rrolack Rrolack is offline
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I am getting it as well. This is when I navigate to https://www.suruga-ya.jp

I can however access https://www.suruga-ya.com

This has me wondering if suruga ya is restricting traffic to its JP site for users outside of Japan.

Would any users in Japan mind trying the JP site and seeing if it’s up?
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  #3  
Old Nov 13, 2020, 05:57 PM
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cal cal is offline
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It started happening after the site went down for maintenance yesterday. They are investigating: https://twitter.com/surugaya_kosin/s...78846009888768
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  #4  
Old Nov 14, 2020, 06:48 AM
Rrolack Rrolack is offline
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Thanks for sharing that twitter link.

In that link, it looks like some customers are pretty angry. It looks like what happened is:

- suruga-ya.jp became unavailable outside of Japan
- suruga-ya tweeted that customers outside of Japan should now use the .com site, rather than the .jp site
- Some customers complained that the .com site has less items, and is not as good as the .jp site
- suruga-ya then said the unavailability of .jp was due to an unintentional maintenance issue, rather than due to a policy change
- Some customers though suruga-ya was lying about this, because in their first tweet, the change sounds fully intentional
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  #5  
Old Nov 15, 2020, 05:52 AM
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suicider suicider is offline
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Anyone knows a good and reliable proxy server as a possible workaround for the time being?
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  #6  
Old Nov 15, 2020, 08:49 AM
Rrolack Rrolack is offline
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I think you would need to subscribe to a VPN in order to work around it.

Assuming this is temporary, I’d suggest just waiting it out. If the outage becomes very extended and it’s clear they’re not addressing it, then I’ll start looking at real solutions.
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  #7  
Old Nov 15, 2020, 10:09 AM
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https://www.softether.org/

This is a free open source VPN developed by the University of Tsukuba, Japan. Many of the servers are located in Japan.
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  #8  
Old Nov 15, 2020, 07:52 PM
Rrolack Rrolack is offline
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Good news, the site is back up!
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